At Easy Portrait we are so convinced that you will be happy with your
painting that we offer a complete money back guarantee on any painting.
If for any reason you are not 100% happy we guarantee we will refund you
100% of the purchase price. All we ask that is you notify us via email
within 7 days of receipt of your painting, telling us the reason why you
wish to return it. We will then acknowledge your email and provide
further information on making your return.
When returning your painting we ask only that you ensure the following:
- It is returned to us Via registered post that needs a signature
- It is returned in its original packaging.
- It is marked as a return of goods on the airway bill.
These steps will ensure that Thai customs do not levy a luxury goods
tax on the item as it is returned to us. Please email us before making a
return so that we can have you ship directly to our studio